FAQ

Answers

What does Regal Robot™ make?

We are not your average home decor company. Regal Robot™ is a small group of artists who not only sell but also creates unique, themed furniture and decor inspired by the themes (and sometimes even movies) we all love. Our belief is that furniture and decor can be both fun as well as functional and that anything in your home can be a creative opportunity to bring in the style and theming of what you love. We do this with made-to-order standard products and, in our Regal Robot Custom Studio, where we create really special single items tailor made for specific individual customers.

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Can I really commission Regal Robot™ to make custom official Star Wars™ furniture and decor for me?

Yes! We offer the unprecedented opportunity for individuals to commission custom created official Star Wars furniture and decor. Since the pieces will be authorized Star Wars products, the process is a bit more expensive than a similar retail item, as it will include all of the costs of product development, prototyping and administration (which would normally be spread across many pieces in a mass produced item). That’s considered a premium for being involved in setting the direction for a project. If you’d like to inquire about a custom item for your home or office, please use the form on this page to make a Custom Studio request for a your personalized Star Wars product.Whether you have a concept in mind or not. We can work with you to create an amazing design to fit your space, style, needs and desires.

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Can you make me custom furniture and decor from other films and themes?

At the moment classic Star Wars is the only specific film property we create from, however we accept commissions to create all manner of non-branded furniture, home decor and art. Such themes may include, dinosaurs and animals, sports, cars, tiki, medieval and fantasy, retro-future, horror, caves or rocks and faux stonework, UFO’s and aliens, and styles influenced by Egyptian and other ancient civilizations, just to name a few! Note that our custom service creates ultra-themed pieces.  If you want a “normal” sofa made to a certain size, that’s probably not for us… however, if you need a sofa shaped like a dinosaur, a chair shaped like a gorilla’s hand, or desk made to look like a Mayan pyramid, you have found the right place! Please use the form at the bottom of our Other Themes page to make a Custom Studio request. We look forward to creating with you!

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Are your furniture items made-to-order? What’s that process like?

Most of our larger furniture pieces are each created for you after your order is placed and, once built, the piece is shipped out to you. The estimated delivery time varies based on the item and you should be able to find that information on the item’s page. You can also contact us with any specific questions.

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Where can you ship your official Star Wars products?

At this time, we can only deliver to addresses within the United States, United States military bases, wherever located; and United States territories and possessions, including Puerto Rico. Please note for pieces being shipped outside of the continental US additional shipping charges will apply

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What payments do you accept, and what are your shipping and return policies?

Please see our Payment, Shipping and Returns page for details about these.

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Do you accept payment in installments?

For standard and made-to-order products full payment and shipping costs are due upfront. On custom projects, where the cost is a bit higher and the timeframes longer, we usually will work with the client to create a payment plan that makes sense for the project and the schedule and/or deadlines.

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Can I visit the Regal Robot offices?

Unfortunately, no.  Our small design studio is our private company headquarters, and is closed to the public.

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Do you have a physical store?

No, our website is our “shop” and we’re sorry but we do not have a physical location or gallery for people to visit.  Look for us at conventions like Star Wars Celebration to see our work in person.

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What is the Custom Studio commission process like?

Most start with a brief consultation and commissioned concept art. We get approval from you (and licensors, where applicable) and then finalize pricing to build your item.  Throughout the creation of your custom work of art, progress photos will be sent along with detailed updates. We strive to keep our clients involved in the process.  Your first step is to send us a Custom Studio request for your personalized creation. Make your custom Star Wars furniture and decor request here or submit a non-branded creation request here.

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Are your custom works one of a kind?

For non-branded items, we can discuss exclusivity as an option. For anything Star Wars related, all designs are owned by Lucasfilm LTD. and there can be no guarantee of one of a kind status.

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Do you carry other artist’s products?

When we find something we love, made by awesome people with a solid track record, we sometimes do bring those items on. Do you make cool custom furniture and have an item you think we’d like to carry? Drop us a line!

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